This experience was terribly distressing, even when I was writing this review. I was not fully aware of The Interstate Moving Companies. This group of criminals prospering in this lawful country for many decades: My whole move was involved in three companies. They perform the same pattern as most of the interstate moving companies. It was involved in 3 stages: brokers, movers then delivering companies. Although they are all involved in my move, they deny their connections with each other because they are all crooks performing different parts of these unsanctioned schemes. My moving was involved in the 3 companies: 1.Broker: Cross Country Moving Company, Delray, Florida 2.Movers: Trig Moving and Storage, Burbank, California 3.Delivery: Jonah Frankel at Frankel Van Lines, Brooklyn, NY 11252. November 2020. I was contacted by Neil an agent from Cross Country Moving proposing service to move my households from California to Houston. He sounded decent and professional.. A contract was drafted based on the content of my list. The proposed cost was $1735.22 I signed the contract and paid the first payment of $661.64. Two days before the moving date: I was contacted by Annie to go over my inventory final list of items. The set date of household pickup was 11/18-19. New cost was $1794.71. I signed the updated contract. Movers did not show up on Nov 18. I made several calls, they never called back. A day before my flight, I got a call from a stranger that they will come to pick up my household on my departure day, I could not be there . A friend of mine had to be there on time to watch them moving my households. They came in the evening, coercing my friend to sign a new contract waivers with the cost increased to $2,764, one thousand dollars increase. The close escrow of my house is in 4 days, and I was on the plane. My friend had no choice but signing the papers and paying 2/3 of the new cost so that the movers started working. The next day, I contacted Neil. He apologized and continuously made empty promises. After several weeks of fruitless calls, living in minimal comfort condition for more than a month, spent Christmas in fear of loosing my lifelong belongings. I filed a complaint to the office FMCSA (Federal Motor Carrier Agency). A warning letter based on my complaint was sent out to them on my behalf . This letter had an effect on them. Two weeks later, I received a phone call at 8 PM from this guy name Jonah telling me that he would deliver the household on the next morning at 8AM. They showed up at 8:15 the next morning. Jonah asked me for $1051 cash up front (the last 1/3 of new payment) before he was doing anything else. Said he was not presenting Trig nor Cross Country movers, he did not know them, he only does exactly what was told, if I did not pay, he would unload the truck at a storage somewhere, and I would have to pay for all the incurred costs. Again, I was put in a no-other-option situation. I had to pay this illegal 60% increase, in cash so that to receive my house goods. Many items were broken, furniture was torn, and I missed a whole box containing my most irreplaceable items with sentimental values. I contacted them, no replies, of course. The cost of moving to Texas was much bigger than the monetary cost. I had many sleepless nights, anxiety, anger, and I was totally consumed by the feeling of helplessness. I would not want any of these experiences to occur to anybody, even my worse enemies. Please read the complaints carefully and take as many precautions as possible. I will submit this claim to every possible websites, platforms and to the governmental agency. I think we need to work together to end these organized crimes, attacking the singles, the elderly and unaware people. They profit from illegal business practices more than ever because people are increasingly migrating due to this Coronavirus pandemic.
plz msg me helen_crane2003@***o for my story